You’re in good company.
Over 85 years of customer service excellence
When it comes to Asian style cooking, one will find a comprehensive selection of professionally built cooking equipment and accessories at Town FSE. We at Porter Khouw Consulting have been specifying Town for the past 35 years on many of our projects. Aside from producing high quality equipment, Town also provide on-site training and tutorial conducted by trained factory specialist including personal visits by senior management. Town can also customize their product line to meet specific client’s needs and requirements. Using a reliable and dependable brand such as Town FSE for back of house support or to showcase an action station will often result in customer satisfaction and business success.
“TriMark United East has been in business for over 70 years. For as long as I remember, Town Foodservice Equipment has been our “go-to” provider of Asian Wok Ranges and other Asian-centric Items. Town and their factory representatives are able to provide me with the information needed to respond to end user inquiries. They have even provided Chinese speaking customer service reps to communicate more effectively with my customers. Their reputation and ability to provide customization adds value to their products.”
“I had my range unit installed at my first restaurant location in 1981 and that range is still in service today. I have added four more restaurant locations and have continued purchasing ranges from Town Food Service. I have found they make a top quality, heavy duty range and have continued doing so for years. Their parts and order department have always been knowledgeable and friendly. Due to reliability of this company, I would highly recommend them.”
Everything about Town is top quality. From the sales team to the world class production team and of course the final products that are second to none. Every wok I have ever sold or used from Town have always been the best. And most importantly the team at Town is always there to help you along the way.
Without a doubt, the best wok ranges and Mongolian grills are built by Town. Over the past twenty-five years, Town has been our first choice. Each of our applications entails a very custom treatment to integrate a wok or Mongolian grill into a highly visible open-kitchen design. Mitchell Kaufman and his team at Town worked closely with us to deliver the exact solution. Town’s equipment is well-constructed, operationally reliable and reasonably priced. When a wok, Mongolian range or other Asian-focused device is needed, Town is no question. Worrell Design Group urges anyone to engage them and see for themselves.
I’ve been cooking all levels of Asian food throughout my career and the only equipment that I trust to deliver is Town Food. Their craftsmanship, design and durability is simply unmatched.
In my experience in dealing with Town, they help you find the solution verses just selling you something to get the sale. Mitch and his team provide great products, and great support for us on the front lines. It is always a joy to work with such professionals, they really care about the end user.
I have been purchasing from Town Food Service for the last ten years. I have found the products they offer to be creative, reliable, and extremely well built. Beyond the products is the instant service I receive at any time without having to navigate through a complicated phone system. My answers are focused to my needs and are always helpful. I appreciate Town as a manufacturer with an “Old School” mentality that never goes out of style.