Custom MasterRange Commercial Gas Wok Range

Chamber
Town refers to each hole in the top deck as a chamber.  Each wok chamber includes its own gas valve, recessed burner, insulation, and chamber ring.  They can also be referred to as holes, burners, wells or stations.  Ranges can be built with any combination of hole sizes subject to space and design constraints.

Chamber ring
Also known as a wok ring, this is the round cast iron ring that sits on top of the deck that the cooking wok sits on.  A wok ring uses a wok pan that is 2” to 4” larger in diameter than the wok hole size.  The exception is for 13” chambers, which usually use a 14” or 16” Mandarin (single stick handle) wok.  Larger sizes use Cantonese (two loop handle) woks.  Mandarin chamber rings have a sloped top that enables the chef to easily flip and toss food within the pan.  Town uses easily replaceable cast iron wok rings instead of welded steel rims or prongs that do not stand up to massive heat over time, and require welding to repair.

Flues
Optional flue risers are located in the rear of the unit that direct excess heat from the chamber up galvanized flue risers and through stainless steel flue caps on top of the backsplash.  Also known as chimneys or exhaust vents, they allow for greater chef comfort.  Town wok ranges have a flue for each chamber, allowing for the most direct and efficient flow of exhaust gases.

Gutter
A recessed channel in the deck that collects cooling water and debris from the deck into our internal sink and strainer system.  Also known as a trough.  Rear gutter is standard and is most common.  Front gutter is available as an option.

Sink
An internal front access drawer that water and debris from the deck and gutter flows to.  It holds a stainless steel mesh strainer that catches debris before going into the drain.  When full, the mesh strainer can be easily removed from the front.  A 5″ wide version is standard, with a 10″ version available as an option.

Waterfall
An attractive and functional display feature in which a spray bar mounted on top of the backsplash cascades multiple streams of water down the length of the backsplash.  A unique look that’s ideal for display ranges and keeps the backsplash clean and cool.

Chinese swing faucet
A type of faucet that turns on automatically by moving its spout over the wok.  Swing the spout to the left or right to turn it off.

Knee valve
Town wok ranges are provided with “L” shaped gas valve handles for each burner.  They allow chefs to adjust the flame with their knee, even while both hands are already being used.

Volcano and jet burner
A jet burner is a type of burner that has round brass tips.  The brass jet tips are oriented in different directions and the orientations will affect the flame characteristics.  A volcano burner has all jet tips pointed up and inwards, leading to a tall focused flame.  Jet burners have a minimal control range but have high flame heights.

Shield or duck bill burner
Refers to a type of burner with brass jets that looks like a duck bill, as opposed to a round shaped tip.  The duck bill shape is more clog resistant when compared to round jet tips. Jet burners have a minimal control range but have high flame heights.

Ring burner
Refers to a type of cast iron burner with many small flame ports.  An air mixer in between the burner and gas valve controls the air/fuel ratio.  Ring burners have lower flame heights but have a flexible control range.  They are thus known as saute-to-simmer burners.  Town offers a 2 ring burner (consisting of 2 concentric rings) and 3 ring burner (3 concentric rings).

Pilot safety system
A flame failure device that turns off gas to the pilot light and burner if pilot light goes out.  This is a code requirement is some locations.  Contact your local authorities for more details.  If the range is interlocked to a hood, pilot safety systems are not needed.

Warming chamber
A small non insulated hole that accepts insets or bain maries for blanching, boiling or holding oils and stock.  Can be burner heated, flue heated, or unheated.  Also known as boiling pots, oil holes, or recessed holes.

Wok rack
A rack consisting of 3 tubular bars located above the faucets and running the full length of the range.  It provides an area to strain foods, or store cooking tools.

Wok ranges have high performance burners that require high gas loads.  The gas system must be able to provide enough gas to feed the range’s required volume at the required pressure.  The gas load will depend on the burners specified.  Performance will be impaired if the required gas system specs are not met.

Ranges are shipped via common carrier, class 92.5.  All heavy equipment is shipped in a custom fully enclosed and framed wooden crate fabricated by our in house carpenter.  Wok ranges are shipped with legs, drip pans, gas pressure regulators, and other accessories detached and packed in boxes on top of the range deck.  Large wok ranges will not fit on a liftgate and will need additional machinery or a loading dock to reach ground level.

Ensure door and hallway clearances allow for the unit to get into the kitchen.  The unit ships with the backsplash and side splashes assembled.  The backsplash and side splashes on non-flue and non-waterfall units can be removed with the loosening of two screws and a union.  Flue and waterfall units will need additional work.  More details can be found in the owner’s manual.  Seams need to be resealed with silicone after splash removal.  

Whether or not the unit requires filtered water is at the discretion of dealer/installer/end user based on water conditions on site.  It is highly recommended in areas commonly associated with high turbidity water sources.

Units are to be installed and connected by a licensed plumber. All units come pre-plumbed with single point connections.  An electrical connection is not needed. Inlet pressure to the supplied appliance gas pressure regulator must be no greater than 15″ W.C..

1. 1. 2″ NPT drain connection (copper piping recommended)
   2. 1-1/4″ NPT gas connection (pressure regulator included but not pre-installed)
   3. 1/2″ NPT water connection (pre-plumbed pressure regulator included) Cold or tempered water only

For more details, see the wok quick start guide in our resource center.

Wok ranges are high BTU appliances that typically emit grease laden vapors.  They are required to go under a hood. 

Lead time typically varies from 4-8 weeks based on shop load. Inquire with Town for a more accurate lead time.  Note that lead times will vary day to day.  Expedited options may be available. 

Town wok ranges with chambers 16″ and larger accept our “T” shape soup pots.  They can be ordered in several variations depending on usage.  Soup pots (SP) have plain rolled edges.  Blanching pots (B) have an overflow spout that allows the pot to drain excess water.  Steaming pots (STM) have an overflow spout and a fill spout to add and/or cycle water in the pot even when covered with steamers.

Round bottom stock pots are also available.

SS models come with a 304 stainless steel top deck and stainless steel body sides, amounting for a near complete stainless steel exterior.  Food grade 304 stainless steel is easy to clean and maintain.   The 12 GA stainless steel top deck is laminated to a 12 GA steel sub deck for increased rigidity.  For additional corrosion resistance, an optional 400 series stainless steel sub deck is available.

STD models come with a 3/16″ steel top deck and steel body sides.  Steel surfaces are painted black for increased longevity.

Demos for Town’s heavy equipment can be performed by a Town representative. The cost of demo is not included in the price of the equipment. Please contact us  for more information.

Startup is to be conducted by a licensed plumber familiar with the subject equipment, and not Town personnel.  Please see our resources center for startup checklists that may be used as a guide.

Ranges come with Town’s 1 year limited warranty.

Please see our warranty page for further details.

Initiate equipment repair requests by filling out our repair request form.

Field warranty service is only available for heavy equipment. If the issue is warranty related, Town will need to give approval before any work is done. Invoices for unapproved work will not be honored. Service is covered during normal business hours- Monday to Friday 8AM to 6PM. If it is covered under warranty and parts are needed, we will ship the part to the end user free of charge. Town must be contacted so we can initiate the service call.

In instances of claims which we do not believe are covered, the end user or dealer must call in their own service company. If the service report indicates that it is covered under warranty, it will be reimbursed at the standard labor rate. This is at Town’s sole discretion.

Please see our warranty page for further details.

The range is supplied with the required appliance regulator.  Depending on the gas system, a first stage regulator may be required.  This scenario likely when using high pressure natural gas or propane gas in general.  Confirm with the licensed plumber installing the unit. 

This is a high BTU range and any inline devices and piping upstream of the range must be sized appropriately.  Improper gas systems will result in poor performance.